These steps can be used for users who either forgot their passwords or never received the welcome email.
- Click on the “Forgot password” link in your instance of Matchbook.
- Provide your email address associated with Matchbook Services. Click Reset Password.
- You will receive a password confirmation email.
4. Go to your email and click the link (“Click here”). This will redirect to a new page where you will create a new password. Enter your email address and create a new password. When done, click Reset.
5. You will receive a reset password confirmation note. You can log into your Matchbook instance by selecting “Click here to log in”
- You will be redirected to the login page where you will enter your email and newly created password.
- Select a Security Question and Answer. Click Submit.
8. You have successfully logged in and should see the main Dashboard page.